1. Overview
This Privacy Policy explains how N3XRA LLC, registered in Oregon and operating n3xra.com, collects, uses, stores, and shares information when you use the N3XRA platform. N3XRA may include a shared account system, N3XRA Records, AI-assisted records search, recording and transcription tools, AI Music Generator, project pages, support forms, public or embedded views, and paid subscription features.
2. Information We Collect
- Account information such as your name, display name, email address, login credentials, profile details, app access, and account preferences.
- N3XRA Records information, including libraries, organizations, documents, extracted document text, metadata, invite codes, role assignments, public settings, embedded content settings, recording files, transcripts, AI questions and answers, source excerpts, saved AI memories, library AI settings, file AI notes, reviews, usage counts, token estimates, and related activity.
- AI Music Generator information, including prompts, user-provided lyrics, song titles, instrumental settings, generation task identifiers, status, errors, usage counts, generated audio links, saved song history, and related provider responses.
- Billing-related information handled through third-party payment providers such as Stripe when paid plans or subscriptions are available.
- Basic technical and usage information needed to operate, secure, limit abuse, troubleshoot, and improve the service. Anonymous free-use limits may be stored in your browser.
3. How We Use Information
- To create and manage one N3XRA account and the separate app profiles, libraries, workspaces, or dashboards connected to that account.
- To provide records storage, search, AI-assisted search, summaries, source highlights, transcription, sharing, role-based access, embedded views, and related records features.
- To generate, track, save, and deliver AI Music songs, enforce free or paid usage limits, and troubleshoot generation issues.
- To enforce Records AI, transcription, storage, document, user, and plan limits, and to estimate or track usage for billing, abuse prevention, and service reliability.
- To process subscriptions, billing, account changes, support requests, and service communications.
- To secure the platform, investigate misuse, prevent abuse, maintain reliability, and comply with legal obligations.
4. How Information Is Shared
We do not sell your personal information. We may share information with service providers that help operate n3xra.com, including hosting, database, authentication, storage, analytics, payment, support, AI, and transcription providers. For Records AI features, document text or excerpts, file notes, library AI settings, saved AI memories, user questions, generated answers, usage data, recordings, and transcripts may be processed by providers as needed to answer questions, create summaries, produce transcripts, highlight source material, and operate the feature. For AI Music Generator, prompts, lyrics, song titles, and generation settings may be sent to an AI music provider to create songs. Information may also be shared when required by law or to protect the service, users, or legal rights.
5. Records, Public, and Shared Content
Content you or your library administrators mark as public or publish through embedded views may be visible to others. Shared libraries and role-based access also allow authorized users within a library to view or manage content according to their assigned permissions.
Library administrators may configure Records AI settings, saved AI memories, and file-level AI notes for a library. Those settings may be used to guide future Records AI answers for authorized users with access to that library.
6. AI Music Content
AI Music prompts, lyrics, titles, generated audio links, and saved song history may be stored with your account when you are signed in. If you use free songs without signing in, the browser may store usage information locally and completed songs may not be tied to an account. Generated audio links may depend on third-party provider availability and may expire or become unavailable.
7. Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and operate app-specific dashboards. Reviews may retain snapshot details after an account, profile, or library is removed so the review can remain associated with the service. If you delete content or close an account, some information may remain in backups, logs, provider systems, or records for a limited period.
8. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
9. Your Choices
- You may update certain account and profile information through the service.
- You may control document visibility and library sharing settings based on your role and plan.
- You may choose whether to sign in before generating AI Music songs if you want completed songs saved to your account.
- You may contact us regarding account, access, correction, deletion, or privacy-related requests.
10. Children
The service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
11. Third-Party Services
n3xra.com may rely on third-party providers, including Supabase, Stripe, Vercel, AI providers such as Groq, and AI music generation providers such as Sonauto. Your use of features that depend on those providers may also be subject to their own policies and terms.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, the updated version will be posted here with a revised effective date. Continued use of the service after changes take effect means you accept the updated policy.
13. Contact
For questions about this Privacy Policy, contact support@n3xra.com.