N3XRA Maps

Know the system.
Find the asset.
Run the response.

A field-ready utility map that keeps infrastructure, locations, files, tasks, incidents, and permanent operating history connected to the organization responsible for them.

Get N3XRA Maps Open Maps

Available through guided N3XRA onboarding

Live N3XRA Maps workspaceOrganization-secured

N3XRA Maps workspace showing utility layers, connected water mains, meters, hydrants, a valve, and an active water-main break

Field locating, utility layers, incident response, and permanent history work together in one organization-secured workspace.

BUILT FOR REAL FIELD CONDITIONS

Snow can hide the meter.
The map still knows where it is.

Search the master asset list, open the location, and walk directly toward it while Maps reports the remaining distance and the accuracy supplied by the device.

Crews work from the same secure map on a phone, tablet, or computer - without relying on paper, landmarks, or institutional memory.

One operational workspace

The map is only the beginning.

Every mapped item becomes a useful operational record your team can find, understand, and continue building over time.

Build the asset system

Create standards-based layers for meters, valves, hydrants, mains, sewer infrastructure, stormwater, boundaries, parcels, and reference information. Add custom fields for diameter, material, installation date, condition, and the details your organization uses.

Work in the field

Place and reposition assets, draw and edit infrastructure, switch to satellite view, search the entire map, locate nearby equipment, and begin driving directions without leaving the product.

Run the incident

Pin the exact location of a water-main break, link it to the affected line, highlight active work, add timestamped field updates, document repair and testing, then close the incident into permanent history.

Preserve what happened

Keep inspections, completed tasks, photos, files, past breaks, repair notes, and amendments tied to the original asset. Historical breaks remain available from the line history and can return the team to the exact saved location.

Operational memory

The history stays with the infrastructure.

An asset is more than a symbol. Its details, tasks, files, incidents, and permanent records remain connected even as the map changes.

Append-only incident updates
Resolved-break locations and timelines
Organization-owned photos and files
Inspection and maintenance records
Role-based access for administrators, editors, and viewers

N3XRA Maps asset panel with details, history, tasks, and files — Every utility line and asset opens into its connected operating record.

Connected network intelligence

Understand what happens downstream.

Build a connected model of mains, branches, valves, service connections, meters, and operating zones so field decisions can include the system around the selected location.

Break locationconnects toisolation planningthen identifiescustomer impactand supportsapproved outreach.

Connected-network and customer-impact capabilities are configured around the infrastructure data, account systems, and N3XRA products enabled for each organization.

Where N3XRA specializes

One utility system instead of disconnected software.

N3XRA can build and operate the public website, customer portal, account management, billing, meter data, Maps, files, service requests, and communications around one organization and one shared operating model.

That means information can move through the system instead of being entered repeatedly. A customer request can reach the map. A meter can connect to its account. A reviewed outage can produce the right recipient list. The website and portal can show approved updates without exposing internal infrastructure or staff notes.

One identityPeople receive access to the organization and products they are authorized to use.One source of truthAssets, accounts, requests, billing, files, and history stay linked instead of copied.One connected responseField work, customer impact, approvals, and communication follow the same event.

N3XRA UTILITY SYSTEMConnected by organization

01Website and customer portalRequests, secure access, and approved status updates02Customer accountsPeople, properties, services, permissions, and contact consent03Billing and paymentsBalances, invoices, payment history, and service context04Meter and usage dataReadings, consumption history, alerts, and service connections05N3XRA MapsInfrastructure, incidents, work, files, and operational history06CommunicationsApproved email, text, and voice outreach with delivery history

Secure by organization

Your operational map belongs to your organization.

Organization ownership and database-level access controls keep layers, assets, files, tasks, incidents, and customer connections separated. Administrators decide who can manage the workspace, who can edit, and who can view.

Maps begins as a blank product. Your organization creates its own data, structure, and operating history.