Give customers one place to start.
Account access, service addresses, support requests, document uploads, announcements, outage alerts, notification preferences, FAQs, and service start, stop, or transfer requests.
N3XRA Utilities
The operating system for utility providers.
A complete utility operations platform that centralizes customer management, billing, records, payments, communications, reporting, and administrative workflows into a single system.
Reduce manual work.
Utility teams often juggle QuickBooks, spreadsheets, paper files, Word documents, email, mailed bills, payment portals, and handwritten notes. N3XRA Utilities brings that work into one integrated system built to support growing operations.
What it does
One place for daily utility operations.
Customer accounts
Service addresses
Meter readings
Utility billing
Online payments
Documents and records
Work orders
Customer communications
Delinquency tracking
Reporting
Employee notes
Asset management
Permits and applications
Board records and meeting documents
AI-assisted workflows
Website integration
Platform scope
Built to support the whole utility relationship.
N3XRA Utilities is designed to give each provider a branded customer hub, a practical staff workspace, and a configurable operations layer that can grow as billing, payments, meter data, outage notices, documents, and service workflows come online.
Keep daily work organized.
Customer search, request inboxes, ticket assignment, status updates, internal notes, document review, announcement publishing, reporting, exports, and staff role management.
Collect the right information upfront.
Flexible forms for new service, outage reports, leak reports, payment assistance, construction requests, commercial service, account updates, complaints, and general inquiries.
Make each utility feel like its own system.
Company branding, logos, colors, service types, contact details, support categories, required documents, business hours, emergency numbers, Stripe Connect setup, and public pages.
Turn on what each provider needs.
Billing links, payments, outage reporting, meter readings, permits, inspections, rebates, conservation programs, field service requests, emergency alerts, public notices, and board documents.
Prepare for existing systems.
Designed for future connections with billing platforms, payment processors, GIS systems, outage tools, meter data, CRM systems, document storage, email/SMS, and work order software.
Access customer accounts, billing workflows, records, notes, and utility operations once your portal is active.
For new districts Start the onboarding formTell N3XRA how your district works today so the platform can be configured around your real operations.